Store Information

Returns

General Merchandise Returns

• Prior approval from the Bruins Shop must be obtained before items may be returned. Please call 1-800-252-1927.
• Please call immediately should you receive defective or damaged materials. Any shipping discrepancies or damages must be reported within 10 days. We will provide information about returning the items and obtaining replacements. Please retain all packaging materials for possible inspection. Defective and damaged materials should be returned within 30 days after notifying the Campus Store.
• All materials must be returned with a copy of the invoice and must be in good sellable condition (undamaged and unmarked).
• All standard store items may be returned within 90 days of receipt .
• All items must be in new condition and sealed in the original packaging.
• On the invoice, please circle the items being returned and note the quantity of each item being returned as well as the reason for return and the request for credit or replacement.
• Please send all returns to:
  BJU Bruins Shop
  Attn: Returns
  1700 Wade Hampton Boulevard
  Greenville, SC 29614